Cookie Policy
What cookies we use on vyce.io, what each one does, and how to change your choices.
Last updated: 1 October 2026
This policy explains what cookies we use on vyce.io, what each one does, and how to change your choices.
What cookies are
Cookies are small text files a website puts on your device. They do things like remember your preferences, keep you signed in, and help us understand how the site is used.
Your choice
When you first visit vyce.io you'll see a cookie banner. Essential cookies are always on, because the site can't work without them. Analytics and marketing cookies are off unless you turn them on.
You can change your mind at any time using the Cookie settings link at the bottom of any page. You can also clear or block cookies in your browser settings, though some parts of the site may not work properly if you do.
Essential cookies
These are always on.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| vyce_consent | Vyce | Remembers your cookie choices | 12 months |
| sb-access-token | Supabase | Keeps you signed in to the admin area | Session |
| sb-refresh-token | Supabase | Keeps your admin session alive | 7 days |
Analytics cookies
Only set if you accept analytics cookies.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Tells returning visitors apart | 400 days |
| _ga_[ID] | Google Analytics | Keeps track of your session | 400 days |
| _clck | Microsoft Clarity | Links your activity to a Clarity ID | 1 year |
| _clsk | Microsoft Clarity | Groups your page views into one session | 1 day |
| MUID | Microsoft | Recognises returning visitors | 13 months |
Marketing cookies
Only set if you accept marketing cookies.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Measures ad performance | 90 days |
| _fbp | Meta | Measures ad performance on Facebook and Instagram | 90 days |
| hubspotutk | HubSpot | Recognises you across visits and links you to any form you've filled in | 6 months |
| __hstc | HubSpot | Tracks visits over time | 6 months |
| __hssc | HubSpot | Tracks the current session | 30 minutes |
| __hssrc | HubSpot | Works out whether you've restarted your browser | Session |
| Reb2b | Reb2b | Identifies the company a visitor is browsing from | [verify] |
Who we share data with
The companies above process data on our behalf. Each has its own privacy notice:
- Google (Analytics and Ads): policies.google.com/privacy
- Microsoft (Clarity): privacy.microsoft.com
- Meta: facebook.com/privacy/policy
- HubSpot: legal.hubspot.com/privacy-policy
- Reb2b: [verify URL]
Some of these transfer data outside the UK. Where they do, they rely on the UK International Data Transfer Agreement or equivalent safeguards.
Our support chat
Our support chat sends your question to Anthropic, who provide the AI that answers it. We keep a record of chat conversations so we can improve our help content. Don't put personal or confidential information into the chat.
Changes to this policy
If we change the cookies we use, we'll update this page and ask for your consent again where we need to.
Contact
Questions about this policy: hello@vyce.io
Vyce Contractors Limited
Registered in England and Wales, company number 13370239
Registered office: 31 New Inn Yard, London EC2A 3EY
VAT registration number: 380910500
Vyce Contractors Limited licenses the Vyce platform and related intellectual property from Vyce Group Limited (company number 09875720).